Resources

Where Can You Go for Help?


Local Law Enforcement 

Fraudulent activity which occurs at the local level may be reported to your local law enforcement agency. To make a report of non-life threatening situations you may use the following Non-Emergency Contact numbers for local law enforcement agencies. 
 
Agency Name  Telephone Number 
Lady Lake Police Department (352) 751-1565
Sumter County Sheriff's Office Dispatch (352) 793-2621, Option 1
Sumter County Sheriff's Office Village Annex (352) 689-4600
Wildwood Police Department (352) 330-1355
Marion County Sheriff’s Office Dispatch (352) 732-9111
Lake County Sheriff's Office Dispatch  (352) 343-2101
Leesburg Police Department  (352) 787-2121
Fruitland Park Police Department  (352) 343-2101
Ocala Police Department 
(352) 369-7000

Seniors Vs. Crime Project 

 The Seniors v Crime Project has been highly successful in resolving consumer related complaints lodged by Florida senior citizens.

If you feel that you have been taken advantage of in any type of civil matter, visit their website at www.seniorsvscrime.com and complete the online complaint form and someone from their office will contact you. The contact information for the local offices is as follows:


Agency Name  Address Hours  Contact Information Program Manager  Mailing Address 
Fruitland Park Office: Seniors Vs. Crime Project
Fruitland Park Police Annex 
3000 Moyer Loop, The Villages, FL 32163
Visit the Seniors Vs. Crime website for latest hours of operation.  Phone: (352) 674-1882
John Townley
Fruitland Park Police Annex 
3000 Moyer Loop, The Villages, FL 32163
Marion County Office: Seniors Vs. Crime Project  8230 Southeast 165th Mulberry Lane, The Villages, FL 32162 Visit the Seniors Vs. Crime website for latest hours of operation. 
Phone: (352) 753-7775
Fax: (352) 753-8681
David Cunningham Email
Marion County Sheriff's Dept.
South Marion District
P.O. Box 1987
Ocala, FL 34478
Ocala Office: Seniors Vs. Crime Project 
Ocala Police Department Community Resource Center 
Paddock Mall 
3100 SW College Road, Ocala, FL 34474
Visit the Seniors Vs. Crime website for latest hours of operation. 
Phone: (352) 873-6377
Doug Hart 
Ocala Police Department Community Resource Center 
Paddock Mall 
3100 SW College Road, Ocala, FL 34474
Sumter County Office: Seniors Vs. Crime Project  Sumter County Sheriff’s Annex
8035 East CR 466-Suite C, The Villages, FL 32162
Visit the Seniors Vs. Crime website for latest hours of operation.  Phone: (352) 689-4600 Ext. 4606
Fax: (352) 689-4601
Bryan Lifsey
Email
Sumter County Sheriff’s Office
The Villages District
Sumter County Government Annex Bldg
8035 East CR 466-Suite C
The Villages, FL 32162
Wildwood Office: Seniors Vs. Crime Project  2722 Brownwood Blvd., The Villages, FL 32162
Located in the Wildwood Police Annex off state Rd. 44 north on Brownwood Blvd. Office is located next to the Barnstorm Theater.
Visit the Seniors Vs. Crime website for latest hours of operation.  Phone: (352) 753-0727
Edward Kelly
Wildwood Police Department
2722 Brownwood Blvd.
The Villages, FL 32162

Consumer Protection Agencies 


Agency Name  Type of Complaint  Contact Information 
Federal Trade Commission Contact the Federal Trade Commission (FTC) with questions or to report fraud related to identity theft, internet fraud/scams, unwanted spam or telemarketing calls. You can contact the FTC by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s Web site at www.ftc.gov.
Better Business Bureau Contact the Better Business Bureau (BBB) for consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions. You can contact the BBB at www.bbb.org
Federal Bureau of Investigation / Internet Crime Complaint Center Contact the FBI Internet Crime Complaint Center to report scams that may have originated via the Internet. You can contact them at www.ic3.gov.
US Postal Inspector Contact the US Postal Service if you receive correspondence related to a scam or fraud via the U.S. Postal Service mail.

You can contact the U.S. Postal Inspection Service:

By telephone at (888) 877-7644

By mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100;

Or via the online complaint form.

All details on this page are provided for informational purposes only. Citizens First Bank is not responsible for inaccurate or incomplete information. Information is subject to change without notice.