Where Can You Go for Help??

Agency Name Type of Complaint Contact Information
Federal Trade Commission Contact the Federal Trade Commission (FTC) with questions or to report fraud related to identity theft, internet fraud/scams, unwanted spam or telemarketing calls. You can contact the FTC by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s Web site at www.ftc.gov.
Better Business Bureau Contact the Better Business Bureau (BBB) for consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.

You can contact the BBB at www.bbb.org


Federal Bureau of Investigation / Internet Crime Complaint Center Contact the FBI Internet Crime Complaint Center to report scams that may have originated via the Internet.

You can contact them at www.ic3.gov.


US Postal Inspector


Contact the US Postal Service if you receive correspondence related to a scam or fraud via the U.S. Postal Service mail.

You can contact the U.S. Postal Inspection Service:

By telephone at (888) 877-7644

By mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100;

Or via the online complaint form.


Seniors Vs. Crime Project: The Seniors v Crime Project has been highly successful in resolving consumer related complaints lodged by Florida Senior citizens.

If you feel that you have been taken advantage of in any type of civil matter, visit their website at seniorsvscrime.com and complete the online complaint form and someone from their office will contact you. The contact information for the local offices is as follows:


Marion County Office
Sumter County Office Wildwood Office
Seniors vs. Crime Project
Seniors vs. Crime Project Seniors vs. Crime Project
8230 Southeast 165th Mulberry Lane
The Villages, FL 32162
Sumter County Sheriff’s Annex
8035 East CR 466-Suite C
The Villages, FL 32162
2722 Brownwood Blvd.
The Villages, FL 32162
Locted in the Wildwood Police Annex off state Rd. 44 north on Brownwood Blvd. Office is located next to the Barnstorm Theater.
Open: Tues. & Wed.
10:00 a.m. - 2:00 p.m.
Open: Tues, Wed. & Thurs.
10:00 a.m. - 2:00 p.m.
Open: Wednesday
Phone: (352) 753-7775
Fax: (352) 753-8681
Phone: (352) 689-4600 Ext. 4606
Fax: (352) 689-4601
Phone: (352) 750-1914
Manager: Don Henry
Manager: Bryan Lifsey
Manager: Edward Kelly
Mailing Address:

Marion County Sheriff's Dept.
South Marion District
P.O. Box 1987
Ocala, FL 34478
Mailing Address:

Sumter County Sheriff’s Office
The Villages District
Sumter County Government Annex Bldg
8035 East CR 466-Suite C
The Villages, FL 32162
Mailing address:

c/o Wildwood Police Department
100 Huey St.
Wildwood, FL 34785


Fraudulent activity which occurs at the local level may be reported to your local law enforcement agency. To make a report of non-life threatening situations you may use the following Non-Emergency Contact numbers for local law enforcement agencies. 


Lady Lake Police Department (352) 751-1565
Sumter County Sheriff's Office Dispatch (352) 793-2621 Option 1
SCSO Village Annex (352) 689-4600
Wildwood Police Department (352) 330-1355
Marion County Sheriff’s Office Dispatch (352) 732-9111